Narsha Njoya

Senior Product Designer · Design Technologist · Founder, Createhers
Georgia, United States · Remote · hello@narsha.co · narsha.co

I turn complex workflows into clear, dependable digital experiences. My work spans enterprise logistics, airline operations, financial services, and founder-led products. I connect research, information architecture, interaction design, and design systems with hands-on prototyping and implementation.

Selected experience

Total Quality Logistics · Senior Product Designer, Contract

January 2025 – June 2026

Designed navigation, call-handling, and after-hours messaging experiences for logistics teams.
Translated legacy workflows into modern interfaces, reusable patterns, and shared Figma documentation for Product and Engineering.
Led research and interaction design for an approved vertical navigation direction across a multi-application shell.

Delta Air Lines · Senior UI Designer

December 2022 – November 2024

Designed employee-facing mobile and desktop baggage lookup experiences for the Permanent Bag Tag pilot deployed for testing in April 2024.
Used agent interviews, airport observation, task flows, Delta’s design system, and prototype testing to shape the experience.
Led mobile UX/UI design for an internal device-management innovation prototype.

American Express · Senior UI/UX Designer

May 2022 – April 2023

Designed employee-facing intranet experiences and email templates within the Unily platform.

Curaytor · Graphic Design Lead

April 2022 – September 2022

Led two designers, providing creative direction and feedback alongside hands-on design execution.

Createhers · Founder

September 2015 – Present

Lead brand and digital engagements from discovery and direction through design, build, launch, and client handoff. Work includes editorial websites, commerce journeys, service-business websites, and independent software products.

Core capabilities

Product strategy · User research · Usability testing · Information architecture · Interaction design · Figma · Design systems · Responsive web design · Creative direction · Prototyping · Engineering collaboration · AI-assisted development

Explore the work and supporting evidence ↗