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Total Quality Logistics (TQL) — Modernization — Screen Pop

Total Quality Logistics (TQL)

Modernization — Screen Pop

Modernization project created in Figma. Highlighting user research and Figma prototypes.

PROJECT NOTES

At a glance

Role
Senior Product Designer · Contract
Timeframe
2025–2026
Disciplines
Enterprise Product Design · Discovery · Workflow Design · Interaction Design

Improve a legacy screen-pop experience used in active logistics workflows without disrupting the surrounding system behavior.

My contribution

  • Mapped users, contexts, pain points, questions, and opportunity areas
  • Designed modernization concepts for Screen Pop / SPOR
  • Worked across roles, permissions, states, and existing system constraints

Modernization Case Study  Application: Screen Ring on Pop (SPOR)

The legacy application SPOR needed to be updated using the existing component library (Kendo). The existing functionality was to remain the same, pending any notes from architecture. Here is what I created and the steps I took to bring this modernized design to light.

Modernization: "Screen Ring on Pop" Application — project visual
Screen walkthrough
1 / 7
Modernization: "Screen Ring on Pop" Application — project visual
Modernization: "Screen Ring on Pop" Application — project visual
Modernization: "Screen Ring on Pop" Application — project visual
Modernization: "Screen Ring on Pop" Application — project visual
Modernization: "Screen Ring on Pop" Application — project visual
Modernization: "Screen Ring on Pop" Application — project visual
Modernization: "Screen Ring on Pop" Application — project visual

Swipe or use the arrows to explore each screen. Use Enlarge image when a design needs a closer look.

Started with capturing the existing functionality of the legacy app, interviewed and recorded how users utilize the app at present, any current pain points that we can solve with the updated design and/or any obsolete features.

Compiled research within the Figma document for ease of cross-communication with different development teams and changing Product Managers.

The resulting final modernized design of the SPOR application, using Kendo components.

Modernization: "Screen Ring on Pop" Application — project visual
Screen walkthrough
1 / 3
Modernization: "Screen Ring on Pop" Application — project visual
Modernization: "Screen Ring on Pop" Application — project visual
Modernization: "Screen Ring on Pop" Application — project visual

Swipe or use the arrows to explore each screen. Use Enlarge image when a design needs a closer look.

Impact

  • Clarified the problem space before modernization
  • Connected user pain points to implementable workflow improvements