Streamlining Device Management with Intuitive Mobile Design

Project Overview

Streamlining Device Management with Intuitive Mobile Design

Ranked 20th out of 184 entries in the Delta Innovation Project 

Skills Used:

• Mobile Design
• Enterprise UX
• Prototype Development
• Award-Winning UX/UI Design
• Figma Prototyping

Key Details:

• Project Type: Conceptual Mobile App Prototype
• Role: UX/UI Designer
• Tools Used: Figma, Adobe Creative Suite, Miro 
• Timeline: March 2023 – May 2023
• Team: Solo Design effort; Collaboration with Develops
• Outcome: Top-20 placement in the Delta Innovation Project (out of 184 entries)

Problem Statement

The Challenge:

• Delta faced inefficiencies in managing devices, including inventory tracking, repair monitoring, and real-time device usage visibility.
• Manual processes led to lost devices, delays, rising costs, and incomplete repair updates.

Objective:

Design a mobile-first solution that:

1. Simplifies tracking of User-role device sign-ins and sign-outs.
2. Centralizes inventory and repair status updates through a dashboard interface.
3. Provides seamless check-in/check-out workflows to optimize operational efficiency.

Research

User Research:

• Conducted interviews with Delta employees in IT, operations, and repair teams to identify pain points and user needs.

Key Insights:

• Manual tracking caused increased delays and lost items.
• Employees needed real-time visibility into device statuses.
• Fast, intuitive check-in/check-out functionality was critical to save time.

Competitor Analysis:

• Analyzed existing device management systems and mobile inventory tools for inspiration and benchmarking.

Design Process

User Personas:

• IT Specialist: Tracks devices and assigns them to employees.
• Repair Technician: Monitors devices under repair and updates their statuses.
• Employee: Checks devices in and out for daily use.

User Journey:

• Mapped workflows for inventory tracking, repair status updates, and check-in/check-out processes to ensure a frictionless experience.

Task Flows:

• Designed task flows for:
  1. Device check-ins/check-outs.
  2. Adding new devices to inventory.
  3. Updating repair statuses.

Key Features

1. Sign-In/Sign-Out Functionality

• Intuitive scan-based check-ins/check-outs for quick operations.

2. Inventory Management Dashboard

• Centralized overview of available, checked-out, and under-repair devices.

3. Repair Tracking

• Real-time repair statuses with estimated completion times.

4. Search & Filters

• Efficient device lookup by serial number, category, or status.

Design Highlights

Wireframes:

• Early low-fidelity wireframes showing initial concepts and layouts.

High-Fidelity Prototypes:

• Figma screenshots and video clips of:
  • The inventory dashboard.
  • The check-in/check-out flow.
  • Repair status tracking features.

Microinteractions:

• Polished animations for transitions and confirmation screens to enhance user delight.

Accessibility:

• Inclusive design ensuring usability for all employees, focusing on color contrast, clear labels, and touch target optimization.

Results & Impact

Achievements:

• 20th place out of 184 entries in Delta Innovation Project.
• Praised for addressing real-world pain points and offering scalable solutions.

Stakeholder Feedback:

• “The prototype delivers a user-friendly, highly functional solution to device management challenges.”

Prototype Usability Testing:

• Tested with team of employees, receiving feedback on:
  • Ease of navigation.
  • Time savings from optimized check-in/check-out workflows.