Project Overview
Project Name: “Permanent Bag Tag” Pilot Program - Employee Use
Client/Industry: Delta Airlines
Role: Sr. UI Designer
Timeline: August 2023 - November 2023
Team: Collaborated with Program Manager and iOS, Desktop, and Android Developers
Tools: Figma, FigJam
The Problem
Pain Points:
Passengers experience anxiety and frustration over the lack of baggage visibility.
Delayed or unclear baggage tracking leads to poor customer satisfaction.
Already a busy day at the airport, so any new processes need to...
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Project Overview
Streamlining Device Management with Intuitive Mobile Design
Ranked 20th out of 184 entries in the Delta Innovation Project
Skills Used:
Mobile Design
Enterprise UX
Prototype Development
Award-Winning UX/UI Design
Figma Prototyping
Key Details:
Project Type: Conceptual Mobile App Prototype
Role: UX/UI Designer
Tools Used: Figma, Adobe Creative Suite, Miro
Timeline: March 2023 - May 2023
Team: Solo Design effort; Collaboration with Develops
Outcome: Top-20 placement in the Delta Innovation Project (out of 184 entries)
Problem Statement
The Challenge:
Delta...
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